社会化媒体效果测量与评估指标研究综述

王秀丽 赵雯雯 袁天添

国际新闻界 ›› 2017, Vol. 39 ›› Issue (4) : 6-24.

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PDF(1685 KB)
国际新闻界 ›› 2017, Vol. 39 ›› Issue (4) : 6-24.
本期话题:大数据方法与传播学研究

社会化媒体效果测量与评估指标研究综述

  •  王秀丽,博士,北京大学新媒体研究院副教授。电邮:xiuli.wang@pku.edu.cn。
    赵雯雯,北京大学新媒体研究院研究分析师。电邮:zhaowenwen@pku.edu.cn。
    袁天添,北京大学新媒体研究院研究分析师。电邮:tiantianyuan@pku.edu.cn。
    本文受比尔及梅琳达·盖茨基金会社会化媒体效果评估项目的资助。
作者信息 +

Social Media Measurement: A Review of Media Metrics

  • Wang Xiuli is an associate professor in the School of New Media, Peking University. She received her Ph.D. degree in communication from Syracuse University. Email: xiuli.wang@pku. edu.cn. Zhao Wenwen is a research analyst in the School of New Media, Peking University. Email: zhaowenwen@pku.edu.cn. Yuan Tiantian is a research analyst in the School of New Media, Peking University. Email: tiantianyuan@pku.edu.cn. This paper is supported by the Social Media Impact Measurement Grant from Bill & Melinda Gates Foundation.
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摘要

本文聚焦于社会化媒体效果测量及其评估过程中的具体指标,对国内外相关研究进 行综述。文章首先从传播学、社会学、计算机网络科学等多学科视角出发,对社会化媒 体效果测量评估研究的现状进行了总结,指出现有研究中存在的问题和局限,继而在此 基础上尝试提出一套目标导向的社会化媒体效果测量指标体系。最后,文章对社会化媒 体效果测量与评估的未来研究思路提出几点建议。

Abstract

The article reviews previous literature published in both English and Chinese on media effects and social media measurement in past decades. Having adopted different perspectives from communication, sociology and computer science, the article provides a multi-disciplinary landscape of the metrics used to gauge social media effect, and points out the areas of growth on this topic. Based on the literature, a goal-oriented social media measurement structure is proposed, and suggestions of future research on social media measurement are discussed in the last part of the article.

关键词

社会化媒体 / 效果评估 / 效果测量 / 指标体系

Key words

social media / measurement / evaluation / metrics

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王秀丽 赵雯雯 袁天添. 社会化媒体效果测量与评估指标研究综述[J]. 国际新闻界. 2017, 39(4): 6-24
WANG Xiuli ZHAO Wenwen YUAN Tiantian. Social Media Measurement: A Review of Media Metrics[J]. Chinese Journal of Journalism & Communication. 2017, 39(4): 6-24
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