风险沟通如何做到以受众为中心 ——兼论风险沟通的演进和受众角色的变化

黄河 刘琳琳

国际新闻界 ›› 2015, Vol. 37 ›› Issue (6) : 74-88.

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国际新闻界 ›› 2015, Vol. 37 ›› Issue (6) : 74-88.
传播学研究

风险沟通如何做到以受众为中心 ——兼论风险沟通的演进和受众角色的变化

  • 黄河,中国人民大学新闻学院副教授,中国人民大学新闻与社会发展研究中心新媒 体研究所副所长。电邮:huanghezzz@vip.sina.com,邮编:100872。刘琳琳,中国人民大学新闻学院博士研究生。
作者信息 +

The Audience-orientation in Risk Communication: A Discussion on Evolution of Risk Communication and the Changing Role of Audiences

  • Huang He is the associate professor at the School of Journalism and Communication, Renmin University of China. Email: huanghezzz@vip.sina.com. Liu Linlin is the doctoral student at the School of Journalism and Communication, Renmin University of China.
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摘要

本文通过对风险沟通理论与相关实践的梳理,提出受众在风险沟通中的角色经历了 从“无知”的信息接受者到需要观照的权利主体,再到合法化的合作伙伴的变化过程。 以受众为中心已是大势所趋,然而要想做到这一点需要风险沟通者首先跳出几个认识受 众的常见误区,继而加强公众参与以促进各沟通主体间的实质性对话。

Abstract

This article discuss the role of the audience of risk communication has experienced a change from ignorant information recipient to important audience with the right to know and then to the legitimate partner through risk assessment, management and communication. The audience-orientation in risk communication is irresistible. However, several wrong cognitions about the audience existed in risk communicators need to be clarified. Risk communication also needs to strengthen the public participation in order to improve the dialogue between interested and affected parties in risk.

关键词

风险沟通 / 受众研究 / 风险社会 / 危机管理 / 公共参与

Key words

risk communication / audience analysis / risk society / crisis management / public participation

引用本文

导出引用
黄河 刘琳琳. 风险沟通如何做到以受众为中心 ——兼论风险沟通的演进和受众角色的变化[J]. 国际新闻界. 2015, 37(6): 74-88
HUANG He, LIU Linlin. The Audience-orientation in Risk Communication: A Discussion on Evolution of Risk Communication and the Changing Role of Audiences[J]. Chinese Journal of Journalism & Communication. 2015, 37(6): 74-88

基金

本文得到中国人民大学985工程之“中国公共传播基础理论与方法体系”项目的支持。

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