缘起、概念、对象:危机传播几个基本问题的辨析
Origin, Concept, Object: Analysis of Several Basic Problems on Crisis
Communication Studies
危机传播研究的基础理论研究相对较弱,一些基本问题尚未得到充分的论证。本文对危机传
播研究的缘起、危机的概念及危机传播的研究对象这三个问题进行了仔细辨析:危机传播研究的源
头,是1947年美国国家安全会议之下的危机小组;从传播学角度理解危机,可以认为危机是与事物
的根本目标相悖的一种破坏性的变动,具有变化的剧烈性、高度的关联性等特征,会形成重大的社
会影响和关注;危机传播的研究对象是与危机相关联的社会信息系统及其各部分的结构、功能、过
程及互动关系,探索、发现和克服危机领域的传播障碍和传播隔阂的科学方法,找到社会信息系统
良性循环的机制,以此来减少危机给人类社会所带来的损害。
The basic theoretical research of crisis communication is relatively weak. Some basic problems have not
been fully discussion. In this paper, three questions were carefully explored, including the origin of the crisis
communication research, the concept of crisis and the object of crisis communication. The origin of crisis
communication research can be dated back in 1947 when the national safety meeting under the crisis team
was held; in the field of communication, crisis is a kind of destructive change, with violent resistance and high
relevance, against the fundamental goal with development. This change can also bring about significant negative
influence and social unrest. The object of crisis communication research is social information system. The
goals were to find scientific methods to overcome the obstacles and barriers of crisis communication, to find the
dissemination mechanism of social information system, and finally to reduce the damage of crisis.
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