诉诸行为还是情绪?平台隐私管理的双重机制

孟筱筱

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国际新闻界 ›› 2024, Vol. 46 ›› Issue (4) : 113-133.

研究论文

诉诸行为还是情绪?平台隐私管理的双重机制

孟筱筱

作者信息 +

Behavioral or emotional coping? A Dual-process Model of Platform Privacy Management

MENG XiaoXiao

Author information +

文章历史 +

摘要

数字平台已经深深嵌入人类生活的方方面面，个体的隐私管理成为亟待解决的问题。本文基于传播隐私管理理论，探究用户使用如购物、打车、外卖等服务性技术系统时的隐私管理策略及其机制。本研究通过深度访谈法发现用户平台隐私管理的双重路径，再通过问卷调查法（N=1419）进一步验证了用户选择特定路径背后的心理机制。结果发现，用户是基于在继续使用平台服务的前提下来决定隐私管理方式的，而这种决策背后又受到了自我效能与隐私计算两种内外部因素的干预。本文将隐私管理策略研究放置在了新兴技术系统服务的语境下，为后续研究非人际情境中的隐私管理问题提供理论参考。

Abstract

The prevalence of digital platforms has provided great convenience but also increased privacy risks. Using the Communication Privacy Management theory, this paper explored how Chinese users manage privacy boundaries in non-social contexts. This paper found that there are dual paths of users' platform privacy boundary management through in-depth interviews and validated the psychological mechanisms through a questionnaire (N=1419). It concluded that Chinese users make privacy management decisions based on the premise that they are dependent on such non-social platforms for daily life activities. However, two internal and external factors, namely self-efficacy and privacy calculations, intervene in such decisions. This paper developed privacy management strategies in the context of life service platforms and provided a theoretical reference for subsequent research on privacy management in non-personal contexts.

导出引用

孟筱筱. 诉诸行为还是情绪?平台隐私管理的双重机制[J]. 国际新闻界. 2024, 46(4): 113-133

MENG XiaoXiao. Behavioral or emotional coping? A Dual-process Model of Platform Privacy Management[J]. Chinese Journal of Journalism & Communication. 2024, 46(4): 113-133

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注释 [Notes]

1. 参见：中共中央国务院印发的《中长期青年发展规划（2016－2025年）， https://www.gov.cn/zhengce/2017-04/13/content_5185555.htm#1。

基金

上海市哲学社会科学青年项目“深度智能时代的个人信息风险边界识别与政策保障研究”(2023EXW004)

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出版日期
2024-04-23
发布日期
2024-06-06

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