倾听:当前中国政治沟通的薄弱环节 ——以140个诉求表达事件为例

杨逍

国际新闻界 ›› 2017, Vol. 39 ›› Issue (2) : 6-30.

PDF(1669 KB)
PDF(1669 KB)
国际新闻界 ›› 2017, Vol. 39 ›› Issue (2) : 6-30.
本期话题:政治传播学研究

倾听:当前中国政治沟通的薄弱环节 ——以140个诉求表达事件为例

  • 杨逍,华中科技大学新闻与信息传播学院博士。电邮:yangxiao0302@163.com
作者信息 +

Listening: The Defcit of the Current Political Communication in China

  • Yang Xiao is a PhD. candidate at School of Journalism and Information Communication in Huazhong University of Science and technology. Email: yangxiao0302@163.com
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摘要

长期以来,政治沟通理论与实践中存在一种对表达的偏爱,仿佛只要保障了“说” 的权利与义务,民主和平等就能实现,而“听”的权利与义务不存在一样。事实上,倾听作为一种沟通和参与行为,天然具有政治属性。有效的政治倾听有助于密切官民关系,解决社会冲突,提高决策的科学性,建立政治沟通的良性循环。考虑到诉求表达属于一种典型的对抗性谈话,本文通过统计“人民网”舆情案例库中140起抗争事件的相关信息,呈现2007年—2015年中国民众的“说”与政府的“听”之现状和特征,并且在此基础上进一步分析发现,政府在事件中的倾听行为与事件的诉求议题、冲突程度、政府层级以及政府自身在事件中的角色等多个变量有关。为进一步改善当前政府倾听行为表现,文末提出了三点策略性建议,毕竟作为政治互动的双方,你只有“好好听”,对方才会“好好说”,政治沟通才能实现良性循环。

Abstract

There is a partiality for expression in political communication theories and practices. Listening, as a communicative and participatory act, is necessarily political but political theories tend to concentrate on the rights and responsibilities of speech and expression, as if the rights and responsibilities of listening don’t exist. Effective listening may increase intimacy and improve relational satisfaction, enhanced trust and successful achievement of objectives, right resolution to con?ict and scientifc decision-making. Expression-claiming is a typical kind of antagonistic conversation. Based on 140 cases from peopleyuqing.com, this study aims at describing the current situation and characteristics of "speaking" and "listening" in China during 2007-2015. The research shows that there are significant correlations between the listening behaviors of governments and the issues, the levels and roles of government in the events. To improve the listening performance of governments, three strategies are offered since good speaking depends on good listening between the counterparts of political interaction.

关键词

倾听 / 回应 / 政治沟通 / 诉求表达

Key words

listening / responsiveness / political communication / claim expression

引用本文

导出引用
杨逍. 倾听:当前中国政治沟通的薄弱环节 ——以140个诉求表达事件为例[J]. 国际新闻界. 2017, 39(2): 6-30
YANG Xiao. Listening: The Defcit of the Current Political Communication in China[J]. Chinese Journal of Journalism & Communication. 2017, 39(2): 6-30

基金

本文系国家社会科学基金青年项目“转型期新媒体传播与政治信任研究”(项目编号:12cxw046)。

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