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The Boundaries of Trust: Constructing a Scale for the Credibility of New Mainstream Media
HU Yang, QIANG Yuexin
Chinese Journal of Journalism & Communication ›› 2025, Vol. 47 ›› Issue (8) : 26-48.
PDF(1616 KB)
PDF(1616 KB)
The Boundaries of Trust: Constructing a Scale for the Credibility of New Mainstream Media
On the occasion of the 10th anniversary of the proposal of the new mainstream media strategy, this study is based on the local social context framework and communication system, focusing on constructing a scientific and systematic credibility assessment scale for new mainstream media. It aims to solve the problem that traditional evaluation tools cannot adapt to the new communication field and new mainstream media, enrich the practical exploration with Chinese characteristics, and also contribute to the further improvement of media credibility theory. This study strictly follows the scale development procedure to construct a two-factor, four- dimensional credibility scale of new mainstream media from the public perspective. Supported by relevant literature, it screens the potential measurement items of new mainstream media credibility through in-depth interviews and expert consultations; using questionnaire methods, it conducts the initial scale test with exploratory factor analysis (n=500), and determines the fitting situation of the scale through confirmatory factor analysis and reliability and validity tests (n=1723). Finally, this study constructs a credibility scale of new mainstream media covering four dimensions: “authenticity/professionalism”“national image/authority”“public value” and “broadcasting skills”. It also engages in theoretical dialogue with previous studies, exploring the continuity and development of media credibility theory.
Scale construction / new mainstream media / media credibility / trust
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The dimensions that individuals apply in evaluating the trustworthiness or credibility of news media bear great theoretical and practical relevance. In previous research, however, there is no standardized scale for the measurement of trust in news media. Thus, the purpose of this article is to present the development and validation of a multidimensional scale of trust in news media. A theoretically derived model is tested on a representative sample via confirmatory factor analysis. After some modifications, the model is then validated on another independent sample. These results confirm the hypothesis that trust in news media can be considered a hierarchical factor (of second order) that consists of four lower order factors, including trust in the selectivity of topics, trust in the selectivity of facts, trust in the accuracy of depictions, and trust in journalistic assessment. This model is the first validated scale of trust in news media in communication research.
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1. 感谢上海交通大学李晓静教授的提点与帮助。
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