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Shared Knowledge as Antecedent of Empathetic Dialogue and Reciprocal Understanding: Theoretical Promises and Practical Implications
PENG Zengjun, ZHOU Yan, WANG Yuqi
Chinese Journal of Journalism & Communication ›› 2025, Vol. 47 ›› Issue (7) : 140-157.
PDF(1581 KB)
PDF(1581 KB)
Shared Knowledge as Antecedent of Empathetic Dialogue and Reciprocal Understanding: Theoretical Promises and Practical Implications
The rise of social and networked communication has increasingly blurred the boundaries between public and private spheres. The interplay of rationality and emotion among diverse actors posed significant challenges to traditional social and communication theories, which are largely based on the assumption that consensus and agreement emerge from human reasoning and rationality. As a result, the goal of communication has shifted from consensus-building to fostering connectedness and reciprocal understanding, with empathy conceptualized as a key factor in facilitating meaningful connections, dialogue, and understanding. We argue that empathy does not arise spontaneously. Instead, the emergence of empathy requires specific antecedent factors as prerequisites. Drawing on the theoretical frameworks of common ground and common knowledge from the field of psycholinguistics and game theory, we use shared knowledge to encompass the key connotations of both theories. We explore the antecedent role of shared knowledge, both foundational and emergent, in digital interactions, and discuss the impact of experiential appeal and linguistic expression and cultural identity on the formation of shared knowledge. On this basis, an entry point with theoretical value and practical significance is proposed for common and reciprocal understanding and even consensus in the present and future. Compared with traditional theoretical frameworks of interaction, such as intersubjectivity and rationality of interaction, shared knowledge is more adaptable, explanatory and practical in the ecology of digital interaction.
Common ground / basic shared knowledge / emerging shared knowledge / empathy / digital communication
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1. Common ground 译为“共同基础”而不是“共同立场”，考虑“共同立场”政治意味强，容易造成对理论的误解。同理，shared/common knowledge 译为“共知”而非“共识”。
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