WeChat Use and Altruistic Behavior in the COVID-19 Crisis:The Mediated Effects of Risk Perception and Public Trust

LI Zongya, ZHANG Mingxin, WEI Ran, ZHU Yicheng

Chinese Journal of Journalism & Communication ›› 2021, Vol. 43 ›› Issue (5) : 6-22.

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Chinese Journal of Journalism & Communication ›› 2021, Vol. 43 ›› Issue (5) : 6-22.
Specific Topic / Communication in the COVID-19 pandemic

WeChat Use and Altruistic Behavior in the COVID-19 Crisis:The Mediated Effects of Risk Perception and Public Trust

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Abstract

During the outbreak of COVID-19, WeChat has become the main channel for the public to access epidemic information. From media use perspectives, this study aims to explore how reliance on WeChat epidemic information affects people’s risk perception, public trust and altruistic behavior at the critical juncture of the fight against the virus. A telephone survey of 1,071 Wuhan residents indicates that increased attention paid to epidemic information on WeChat resulted in not only stronger social-level risk perception and public trust, but also more compliance and help-giving behavior. Additionally, risk perception and public trust are found to mediate the association between WeChat use and altruistic behavior.

Key words

public health emergency / WeChat / altruistic behavior / risk perception / public trust

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LI Zongya , ZHANG Mingxin , WEI Ran , et al. WeChat Use and Altruistic Behavior in the COVID-19 Crisis:The Mediated Effects of Risk Perception and Public Trust[J]. Chinese Journal of Journalism & Communication. 2021, 43(5): 6-22

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Funding

Joint Project of the Publicity Department of the CPC Hubei Provincial Committee and Huazhong University of Science and Technology at the School of Journalism and Communication “Study on Public Health Communication and Coping Behaviors in Epidemic Prevention and Control”(2020E04)
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