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Risk perception and preventive behaviors: A comparison of the multifaceted effects of social media and authoritative media during the outbreak of COVID-19
REN Wei, ZHU Xiaowen, HU Yi
Chinese Journal of Journalism & Communication ›› 2021, Vol. 43 ›› Issue (5) : 23-42.
PDF(1564 KB)
PDF(1564 KB)
Risk perception and preventive behaviors: A comparison of the multifaceted effects of social media and authoritative media during the outbreak of COVID-19
Based on the communication effects studies and health behavior theories, the study incorporates social media, authoritative media, fear, perceived severity, and preventive behaviors in one analytical framework, and compares the underlying mechanisms of how different types of media use influence preventive behaviors for COVID-19. By using the structural equation model to analyze the data of 446 college students in Wuhan, the study found that the effects of social and authoritative media were complementary. Specifically, both of them could facilitate public’s preventive behaviors, but the mechanisms varied markedly; authoritative media use influenced COVID-19 preventive behaviors both directly and indirectly via perceived severity, whereas social media use only indirectly increased preventive behaviors, with fear and perceived severity serving as serial mediators. Generally, authoritative media had a stronger effect on the promotion of preventive behaviors than social media. Given the dynamic and diversification of today’s media landscape, this paper provides empirical evidence regarding the different roles of different media in risk governance in China.
social media / authoritative media / fear / risk perception / preventive behaviors
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Virtually all current theories of choice under risk or uncertainty are cognitive and consequentialist. They assume that people assess the desirability and likelihood of possible outcomes of choice alternatives and integrate this information through some type of expectation-based calculus to arrive at a decision. The authors propose an alternative theoretical perspective, the risk-as-feelings hypothesis, that highlights the role of affect experienced at the moment of decision making. Drawing on research from clinical, physiological, and other subfields of psychology, they show that emotional reactions to risky situations often diverge from cognitive assessments of those risks. When such divergence occurs, emotional reactions often drive behavior. The risk-as-feelings hypothesis is shown to explain a wide range of phenomena that have resisted interpretation in cognitive-consequentialist terms.
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In 2015, South Korea experienced the largest outbreak to date of the Middle East Respiratory Syndrome (MERS-CoV) outside the Middle East. Fears related to a potential spread of the disease led to an increased alert level as well as heightened media coverage in the neighboring Hong Kong. A cross-sectional survey (N = 533) among residents of Hong Kong was conducted to assess the relationships between the effects of outbreak-related mass media coverage, interpersonal communication, the perceived level of concern in one's close environment, and the uptake of preventive measures. A serial multiple mediator model finds that interpersonal communication and higher perceived concern indirectly influence the effects of media coverage on the engagement in preventive actions. These results expand previous research on the mediating role of interpersonal communication and support assumptions about a modified two-step flow of communication in the context of a public health emergency.
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Despite the importance of social network sites (SNSs) in addressing emerging public health risks, there is still a relative lack of studies examining the effects of risk communication via SNSs on risk perceptions and preventive behaviors. Based on message expression‒ and reception‒effects paradigms, this study aims to explore how expressing and receiving risk information shape preventive behavioral intentions via risk perceptions. Given the differential nature and functionality of SNSs, the present investigation also examines whether expressing and receiving risk information via two different types of SNSs-Facebook and Twitter-have different effects on risk perceptions and behavioral intentions. Analyzing survey data from 1,152 South Korean adults in the context of fine dust hazards, this study found that expressing and receiving risk information not only affected risk perceptions but also directly or indirectly influenced preventive behavioral intentions. In addition, the effects of expressing and receiving risk information were differentiated between SNS platforms, specifically Facebook and Twitter.
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Individuals use social network sites (SNSs) as an effective tool for communicating relevant information with others during the outbreak of infectious diseases. However, little is known about the underlying mechanism through which communicative behaviors influence preventive behaviors. Thus, in the context of Middle East respiratory syndrome (MERS) in South Korea, this study investigated how two communicative behaviors (message expression and reception) in SNSs affected the communicators' intentions to engage in MERS-preventive behaviors. Using data collected from a nationally representative panel survey of 1000 Korean adults aged 19 or older, we examined a theoretical expression and reception effects model. Results support the presence of effects from expressing and receiving MERS-related information via SNSs and their underlying mechanism during South Korea's MERS outbreak. Public health officials and communication professionals should actively use SNS communication in coping with public health crisis caused by emerging infectious diseases. (c) 2016 Elsevier Ltd.
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Social media have become increasingly important in risk and crisis situations. However, little is known about which types of social media have greater influence on risk perceptions and behaviors. This study pursues two goals related to this question. The first is to explicate the cognitive mechanism underlying the process through which exposure to risk information on social media shapes people's behavioral intentions. The second is to determine whether exposures to risk information on two different types of social media-content-oriented social media focusing on shared interests versus user-oriented social media focusing on social relationships-have different effects on people's risk perceptions and behavioral intentions. Analyzing survey data from 688 adults from the general population of South Korea in the context of carcinogenic hazards, we found that self-reported content-oriented social media exposure (to risk information) was significantly related to both personal-level and societal-level risk perceptions. In addition, content-oriented social media exposure was associated with behavioral intentions indirectly through risk perceptions. However, user-oriented social media exposure had no impact on risk perceptions and behavioral intentions, either directly or indirectly through risk perceptions.
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We conducted a content analysis of newspaper editorials on the Middle East respiratory syndrome outbreak in Korea. Subject matter, social and personal efficacy information, and affective tone were evaluated using a mixed-methods approach. An analysis of 241 publications with the acronym “MERS” revealed that public health was the most salient, followed by leadership/governance, coping, medical system, and economic consequences. Societal efficacy information was more frequent than personal efficacy information, and a negative tone was predominant. However, leadership became the most frequent in the later stages. Personal efficacy information decreased over time and across content with a negative tone.
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1. 风险感知与风险认知都由risk perception翻译而来。在文中,我们使用“风险认知”一词,代表该研究中学者仅关注了认知维度,以区别于本文中“风险感知”的双重内涵。
2. 我们特别注明了是疫情高峰期的媒介使用,因为新冠疫情周期长,在前测时不少受访者表示疫情前期和后期的媒介使用行为差异很大,使用诸如过去三个月这一类的词测量让受访者表示很困扰,也无法真实反映媒介使用对于人们的影响。而人们的兴趣有一个递减的过程,对于同一事件,新鲜期的信息接触相较于后期的信息接触让人印象更为深刻,人们在前期的信息接触中形成对该事件的态度、看法及判断,在一定的时期内,这些都是较为稳定的(除非有重大改变)。因而,考虑到时间维度的问题以及人们在一定时期内情感、认知以及行为的相对稳定性,我们在测量时注明了是疫情严峻期的使用情况。
3. 控制变量对预防行为的影响系数:疫情期在武汉的大学生比在其他地区的大学生更多的采取预防行为(B=0.141**,SE=0.041),男性比女性的预防行为少(B=-0.112*,SE=0.049),对当地管控的严格程度评价越高的大学生,越多地采取预防措施(B=0.318***,SE=0.055)。
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