The Examination and Reflection of Pattern-Matching between “Crisis Situation” and “Response Strategy” in Taiwan’s Crisis Rhetorical Studies: A Meta-Analysis

WU Yi-Chen

Chinese Journal of Journalism & Communication ›› 2013, Vol. 35 ›› Issue (5) : 33-42.

Chinese Journal of Journalism & Communication ›› 2013, Vol. 35 ›› Issue (5) : 33-42.

The Examination and Reflection of Pattern-Matching between “Crisis Situation” and “Response Strategy” in Taiwan’s Crisis Rhetorical Studies: A Meta-Analysis

  • WU Yi-Chen
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Abstract

        Image Repair Theory"IRT"and Situational Crisis Communication Theory"SCCT"explain the patterns between crisis situations and the corresponding response strategies, and have been the dominant theories in the field of crisis communication theory. However, recent studies discovered the inconsistency between practitioners’ thinking and what the theories recommend in appropriate crisis response strategies for the corresponding crisis situations. Using meta-analysis for analytical technique, this study collected Taiwan’s related empirical studies to examine the extent to which the practices fit the theoretical propositions. The findings were consistent with the theory’s arguments in the situations of rumor and accident, but not of crime, natural disaster and organizational misdeed.

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WU Yi-Chen. The Examination and Reflection of Pattern-Matching between “Crisis Situation” and “Response Strategy” in Taiwan’s Crisis Rhetorical Studies: A Meta-Analysis[J]. Chinese Journal of Journalism & Communication. 2013, 35(5): 33-42

Funding

This study was funded by National Science Council, Taiwan in 2008(NSC972410-H-030-017).

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